We offer exchanges or refunds within 30 days of purchase from pinknovembers.com (minus the cost of shipping). To start an exchange or refund, just email orders@pinknovembers.com. Make sure you have your order number or proof of purchase from pinknovembers.com ready.  

Free gifts and samples are considered final sale and are not eligible for return or exchange.

Note that we don't accept returns or exchanges for Pink Novembers products purchased outside of pinknovembers.com.